![]() Turn it on again while holding the Command and R keys simultaneously until you see the Apple logo or hear a chime.Eventually you will be able to select Options > Continue and this will open up Recovery, as per the image below (please excuse the quality when it’s not possible to screenshot!).Eventually the Apple logo will appear with text below it informing that if you continue holding the power button you will be able to access startup options.Press the on button and keep it pressed.The method depends on whether you have an Intel powered Mac, or one with an Apple M-series chip. We run through how to use Mac Recovery Mode in a separate article, but we will run through the process quickly here: In which case, erasing all content and settings will wipe the problem away.Whether you need to wipe your Mac to pass it on to a new user, or because you have forgotten the password, you need to boot into Recovery mode. ![]() However, sometimes a particularly stubborn piece of malware can prove impossible to remove. Security tools built into macOS have grown quite effective at safeguarding your system. ![]() Related: Signs It’s Time to Replace Your Mac Erasing all content and settings in macOS securely wipes the device but leaves the operating system intact, so the Mac is ready for the new owner to set up once you’ve handed it over. Failure to do so could mean the new owner can gain access to your private data and personal information. If you’re giving your Mac to someone else, erasing all the content and settings beforehand is highly recommended. You’re giving or selling your Mac to someone else.Here are some common reasons to erase all content and settings: You may experience several situations in which factory resetting your Mac is necessary. Let’s examine the new addition in more detail.
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